Usually, the fact that the SCIO lights are not on can be caused by either Hardware or Software. Please try both suggestions described below before sending the device in for repair or checkup.
- If the problem is hardware:
- If the problem is Software:
When the “ON” green light is on, but the rest are not, the problem is the SCIO Software did not recognize the SCIO device. To solve this problem, you only need to follow the steps detailed in ‘What can I do when the Software does not recognize the SCIO?’.